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Marketplace (Seller) Terms

Last updated 23 October 2026

These supplemental terms apply to anyone listing or selling goods on the Women4Business marketplace, in addition to our main Terms of Service.

1. How selling works

  • Shop Women-Owned is a product showcase: your listings appear here, and visitors are sent to your own online store to buy.
  • Each product must include a working https link to that product on your own store. Listings without a link are not shown to visitors.
  • You are the seller of record and the merchant of record for every sale. Payment, fulfilment, shipping, returns and customer service for your orders are handled by you, under your own terms.
  • Women4Business does not process, hold or transmit payment for orders completed on your own shop.
  • The former Women4Business checkout is closed to new orders. Orders already placed through it remain governed by section 6.

2. Becoming a seller

  • You must be a member in good standing with a verified email address (see our Access Policy).
  • New and materially changed listings are reviewed before they go live. Review is not a check of you, your products or your store.
  • You must link a shop you own or are authorised to trade from, and keep the link working and accurate.
  • You are the seller of record and the merchant of record for each sale.

3. Fees

Standard product showcase listings are free. We charge no sales commission. Your own store and payment provider fees may still apply, and are between you and those providers.

4. Listings

  • Items must be accurately described, with truthful photos taken or licensed by you.
  • Prices shown on Women4Business are indicative and must reasonably reflect the price on your own store, in the currency you select. Your own store must show the final price including any taxes and delivery. You are responsible for your own VAT registration and returns.
  • Prohibited goods are listed in our Acceptable Use Policy; they are prohibited in your linked shop insofar as they are fulfilled from, or promoted through, your Women4Business listings.
  • You must hold all rights, licences and consents needed to sell the items lawfully, and your own shop must comply with applicable law including UK consumer protection rules.

5. Orders & shipping

  • You must dispatch paid orders promptly (within 5 working days unless stated otherwise) and fulfil them in accordance with your own published policies.
  • Because payment is taken on your own shop, Women4Business holds no funds for these orders and cannot refund, freeze or release them.

6. Legacy on-site checkout orders

  • For orders placed through the former Women4Business checkout, funds are held by the platform for up to 14 days under our buyer protection scheme. Payout is released when the buyer marks the order as received, or automatically after 14 days, whichever is sooner. Disputes freeze payouts pending resolution.
  • You must comply with the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 for these orders, including the 14-day right to cancel for distance sales (with limited exceptions for personalised or perishable goods).
  • Our buyer protection scheme is described in Refunds & Buyer Protection. You agree to engage with disputes within 5 days of opening. If you and the buyer cannot agree, our admin team adjudicates and may issue full or partial refunds from held funds.

7. Chargebacks

Chargebacks are governed by the card scheme rules and your payment provider's policies. For orders completed on your own shop, you bear the loss of any successful chargeback, including any fee charged by your provider.

8. Tax

You are responsible for declaring and paying all taxes (income tax, VAT, customs duties) arising from your sales. Under the OECD digital platform reporting rules, we may be required to share seller information with HMRC.

9. Suspension

We may delist items, unpublish shop links or close seller accounts for material breach, repeated buyer complaints, suspected fraud, dead or misleading shop links, or unsafe items.